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Beelink SEi10 order downgrade
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#1 (permalink)      4/21/2021 6:20:36 AM US Central   quote/reply + tips
yoddsu
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Beelink SEi10 order downgrade
Hello,

2 days ago I purchased Beelink SEi10 (SKU 9735121) which (at the time of purchase) was priced at $389 and I swear it had 16GB/512GB - now it is 12GB/512GB and is priced at $489.

Today I got ticket that this item (SKU 9735121) is no longer available, but you are happy to send me SKU 9735118 (which is the same model, but 8GB/256GB).
The lower model is now priced at $408 (at the time of purchase it was around $320-330).

I understand that prices went up, but it is not ok to change my order because of that.
To support my theory - both products are still avaiable in your shop (once I had discountinued product and it immidiately changed on website that this is discontinued).

Please advise.
#2 (permalink)      4/22/2021 2:59:21 AM US Central   quote/reply + tips
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Anniepan
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Hello yoddsu,

We apologize for the inconvenience caused.

The two items' costs are increased, so we have to revise the selling price. :( We will change the stock status of SKU 9735121 because it is discontinued. We have replied your ticket, please kindly let us know your opinion. We do really appreciate.