@anniepan No shipping to US?
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#1 (permalink)      9/13/2019 6:02:04 PM US Central   quote/reply + tips
NvJ5497
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@anniepan No shipping to US?
When I tried to checkout with SKU 9690872, it didn't offer any shipping methods. Upon trying others, it seems there's no available shipping for any knives to the US. I've bought knives here before, quite a few. Does anyone know why? I can't find anything on this.
#2 (permalink)      9/14/2019 6:11:23 AM US Central   quote/reply + tips
JR___
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Same thing happened to me as said here.
Seems there's a glitch with the shipping system but since there's a holiday in china right now, we'll have to wait and see.
#3 (permalink)      9/16/2019 5:50:01 AM US Central   quote/reply + tips
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Anniepan
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Hello NvJ5497 and JR___,

Sorry for the inconvenience caused.

Please kindly send a ticket for us to create the order. Because you cannot choose registered airmail by Hong Kong Post at checkout board at present, we have to update the shipping board to solve the issue.

Thank you.
#4 (permalink)      9/16/2019 6:10:44 AM US Central   quote/reply + tips
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desuede
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Anniepan wrote:

Because you cannot choose registered airmail by Hong Kong Post at checkout board at present, we have to update the shipping board to solve the issue.

Is shipping with SingPost affected as well, being that it also transits in Hong Kong?

#5 (permalink)      9/17/2019 2:54:48 AM US Central   quote/reply + tips
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Anniepan
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desuede wrote:

Is shipping with SingPost affected as well, being that it also transits in Hong Kong?



Hello desuede,

Singapore Post isn't affected, this is only the setting issue via Hong Kong Post to United States. We will solve the issue when we update our system next time.

Sorry for the inconvenience caused.

#6 (permalink)      9/17/2019 4:00:43 AM US Central   quote/reply + tips
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desuede
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Thank you for the reassuring reply, @Anniepan.