Crustyfolker wrote:

Thanks to everyone for your input but there's no need for you to fall out. I get that this and that is Fasttechs way of business as i said i am an experienced and respected vaper. I just think for the good of the vape community Fasttech should have staff with vaping knowledge answer vaping questions. So the post was actually aimed to see how many other vapers agree more needs to be done safety wise.

It seems FT is a site selling every sort of gadgets/others, vape stuff is just a little part of it. If you wish them to be expert of all these, you are expecting a lot. I don't think either that their staff responding to the tickets is more than a dozen of people. (or even less)