So here we go again...
I'll post the entire ticket so anyone can get to their own conclusions...


Support Ticket Q0115NKXQW

#1.
posted 6 days ago
by victoria staff

We are sorry to write here that the item SKU 8692400(LCD Digital Kitchen Scale Measuring Spoon (300g/0.1g) ) you ordered is unavailable now.

To avoid further delay on your order, we have canceled this item from your order. Please reply to this email to let us know whether you would like to receive a store credit (gift certificate).

If you want to replace it with another item on our website, please kindly reply us with the SKU number for the item you want. And for your information, it is better to choose an item which shows on our website as 'ships in next day', so it can be shipped out soon.

We apologize again for the inconvenience caused and thanks in advance for your understanding.

About your order #B010823365

#2.
posted 6 days ago
by you

Again this bullshit!

#3.
posted 6 days ago
by you

Are no other colors available for this same product?

#4.
posted 3 days ago
by victoria staff

Ok, we will confirm the other color of this item with supplier and go back to you later.

Thank you.

#5.
posted 2 days ago
by victoria staff

Good morning!

We are sorry to write here that the other colors of the item 8692400 are all unavailable now.Since supplier have no plan to produce them currently.Maybe they will start to produce them after Spring Festivals.

If there is no any other item you want, would you like us to cancel the item 8692400 and refund for you firstly ?

Thank you for your understanding.

#6.
posted 2 days ago
by victoria staff

We are still waiting for your reply.

#7.
posted 1 day ago
by you

Check if SKU 8207300 is available. If so, change it.

#8.
posted 1 day ago
by victoria staff

Sorry, the item 8207300 is also unavailable.Please check if there is another item you want.

Thank you.

#9.
posted 1 day ago
by you

SKU 9683303

#10.
posted 7 hrs 10 mins ago
by victoria staff

Sorry, the item 9683303 is also unavailable.

#11.
posted just now
by you

Are you kidding me?
Why none of these products show as unavailable???
They're still there showing as "ships in 3 days" waiting for the next unaware customer to fall into your con!