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@Anniepan - order paid with BCH not showing in 'Your orders'
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#1 (permalink)      4/16/2021 9:46:12 AM US Central   quote/reply + tips
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SidKennedy
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@Anniepan - order paid with BCH not showing in 'Your orders'
I have placed an order and paid for it with Cryptocurrency. The order is not showing up in my orders even though funds had been sent.

Please open a ticket to I can provide further details.

Thank you.
#2 (permalink)      4/18/2021 9:42:52 PM US Central   quote/reply + tips
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Anniepan
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Hello SidKennedy,

Yes, we have received the money from your Cryptocurrency. I have sent a ticket for you to confirm the detail. Thank you.
#3 (permalink)      4/25/2021 10:34:39 PM US Central   quote/reply + tips
Henry93
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Me pasó lo mismo. Realicé un pedido y ya lo pagué con criptomonedas. No me sale en ningún lado. Quisiera que me asistan para sabdr donde puedo rastrear mi pedido.
#4 (permalink)      4/26/2021 4:36:23 AM US Central   quote/reply + tips
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Anniepan
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Henry93 wrote:

Me pasó lo mismo. Realicé un pedido y ya lo pagué con criptomonedas. No me sale en ningún lado. Quisiera que me asistan para sabdr donde puedo rastrear mi pedido.




Hello Henry93,

We haven't found your payment from our account, please kindly offer more payment detail for us, then we can help you check. We have sent an email for you, please kindly check and reply back. Thank you.

#5 (permalink)      4/26/2021 7:05:53 AM US Central   quote/reply + tips
Henry93
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El pago se completó ayer a las 6:55 el 25 de abril del 2021.
#6 (permalink)      4/27/2021 3:59:12 AM US Central   quote/reply + tips
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Anniepan
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Henry93 wrote:

El pago se completó ayer a las 6:55 el 25 de abril del 2021.




Hi Henry93,

We have to know the payment screenshot and which Cryptocurrency you paid and the total amount, and the address you paid to. Then we can check whether we have the received the email from Cryptocurrency. Thank you.

#7 (permalink)      4/27/2021 11:15:40 AM US Central   quote/reply + tips
Henry93
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Fecha: 25 de abril de 2021 6:55 p. m.
Estado: 220 confirmaciones
3CkV3XMkdqhdTbZxGMEKfNuUXsejjkSb4z
Id de transacción: cf1ec965b73551583aac310fc005f036c298fb112e6a9c7795cfd29f8fa015b6
El pago fue desde coinomi utilizando bitcoin. Mando los datos así porque no encuentro como anexar una foto. Saludos
#8 (permalink)      4/28/2021 4:21:56 AM US Central   quote/reply + tips
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Anniepan
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Hi Henry, how much you paid? Please send this information to our email, don't post in public forums. Thank you.
#9 (permalink)      4/28/2021 8:27:55 AM US Central   quote/reply + tips
Henry93
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¿Cuál sería su correo? ¿Podría indicarmelo por aquí?
#10 (permalink)      4/28/2021 10:43:57 PM US Central   quote/reply + tips
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Anniepan
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Henry93 wrote:

¿Cuál sería su correo? ¿Podría indicarmelo por aquí?



Hi Henry93, we have sent messages for you to your FastTech email, you can reply us there. Thank you.

#11 (permalink)      4/29/2021 12:05:24 PM US Central   quote/reply + tips
Henry93
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He revisado mi correo electrónico y no me ha llegado nada. Podrían volver a enviarlo? Gracias