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@AnniePan, please check Support Ticket Q0222YSWDC
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#1 (permalink)      2/25/2020 12:11:32 AM US Central   quote/reply + tips
hegsy
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@AnniePan, please check Support Ticket Q0222YSWDC
Hi AnniePan,

Please check this ticket has been 11 days

Please post any replies through the ticket itself and not here on the forum.

regards,

Edited on 2/25/2020 at 12:12 AM. Reason:
#2 (permalink)      2/25/2020 12:28:22 AM US Central   quote/reply + tips
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Vape4more
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What?

You copy my post, lol

FastTech has a backlog of tickets and you need to wait a little longer.

It took them 21 days to respond to my ticket, and due to the circumstances, I think that's ok.






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#3 (permalink)      2/25/2020 1:14:10 AM US Central   quote/reply + tips
hegsy
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I did was nicely formatted and well written ! Should be the format used.

yar awhile, right now I get it though!
#4 (permalink)      2/25/2020 6:22:57 AM US Central   quote/reply + tips
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Anniepan
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Hello hegsy,

Please kindly do not update the ticket constantly, each time you reply to your ticket it goes to the bottom of the list for replies, there is a notice when you try to update your ticket when it is waiting for staff response.

We will answer your ticket in one hour. Thank you for your patience.
#5 (permalink)      2/25/2020 8:29:13 PM US Central   quote/reply + tips
hegsy
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Thank for the prompt reply to the ticket Annie appreciated!
#6 (permalink)      2/25/2020 9:39:55 PM US Central   quote/reply + tips
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Anniepan
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hegsy wrote:

Thank for the prompt reply to the ticket Annie appreciated!



My pleasure.:) Wish you a nice day.