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Order "shipped" 7 weeks ago still not received
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#1 (permalink)      6/6/2020 8:53:00 AM US Central   quote/reply + tips
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Order "shipped" 7 weeks ago still not received
Placed my order for face masks on 4/17/20 and they were supposedly shipped on 4/20/20. Still have not received and I keep being told to be patient due to Covid19. I have ordered from Amazon and received masks during this time. I have already paid for the product. This is not acceptable and I will never order anything else from Fast Tech or recommend anyone else do so. Very disappointed.
#2 (permalink)      6/6/2020 12:29:00 PM US Central   quote/reply + tips
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I ordered masks 15 days before you and have not received them I only used e packet so it will take some time with all that is going on.
Yes I know better, I am Just too old to care!
#3 (permalink)      6/7/2020 2:55:48 AM US Central   quote/reply + tips
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No change since 06/05/2020.
#4 (permalink)      6/8/2020 6:34:38 AM US Central   quote/reply + tips
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Hello Chyatt, darrow and darioregio1965,

Sorry for the long wait.

According to the tracking information, the package has been dispatched to your country a few days ago. It should arrive in your customs and wait for import and update. Could you please kindly wait 5-10 working days for the package delivery? As recently most of the registered airmail packages may need 15-30 working days for delivery, some packages may need more days to arrive due to the pandemic. We will urge our Post to speed up the shipping as sooner as they can. We do hope you will receive the package very soon. We will keep you updated via ticket once we hear back from our Post.

Please feel free to write us whenever you have questions. We're always here to help.

Thank you for your understanding and patience.

Edited on 6/8/2020 at 6:35 AM. Reason: