damammy wrote:

@anniepan can you reply to my support ticket please, both packages now showing expired on the tracking indicating they are lost.

I want my refund now please, waited long enough.

Hello damammy,

Because you opened the Paypal dispute and upgraded, the two payments are under paypal reviewing, we have no refund button at present. :( Can you close the dispute, so we can refund the money for you first? If you receive the two packages in future, you can repay back. Thank you.