Fastech makes false promises, doesn't honour their word and keeps your money
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#11 (permalink)      7/15/2020 6:40:08 PM US Central   quote/reply + tips
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Still.Me
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I paid about $5.75 for shipping but in 10 days it comes up to 90 days since shipped.

Still not concerned.
Yes, I have received goods from elsewhere much faster and will hold off here until I know they are moving faster but even at 80s days, I know it will eventually arrive, as frustrating as that might be.
#12 (permalink)      7/15/2020 7:25:33 PM US Central   quote/reply + tips
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carrion4worm
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Us long timers know that the parcels always come....fasttech has issues no doubt, I just can't understand what all these people think can be done after it's left fasttech....me? I use other vendors . My last three have come in the normal 2 to 3 weeks, with an extra 8.00 for shipping.

If you really want change here, don't order from here. Then maybe fasttech will get the point.
What does he mean when he says words?
#13 (permalink)      7/15/2020 7:53:40 PM US Central   quote/reply + tips
RussG
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FT have no control on shipping once the order is expedited. I have several orders from other Chinese vendors and still I wait. Handed over to carrier months ago.

Maybe request your next order is stuck in a bottle and thrown into the sea, might be quicker.

Same for all of us.

Not ordering anything till my current orders arrive.
#14 (permalink)      7/15/2020 8:20:44 PM US Central   quote/reply + tips
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Still.Me
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carrion4worm wrote:

If you really want change here, don't order from here. Then maybe fasttech will get the point.



Summed it up well.

#15 (permalink)      7/15/2020 8:34:30 PM US Central   quote/reply + tips
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Anniepan
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Hello OldOdin,

Sorry for the delay refund.

Yes, we promised to offer the refund for you first. In normal condition, we may need you to reply back for confirmation, then we will arrange the refund. I will reply your ticket and offer the refund for you in these two days. If you receive the packager in future, would you please to repay it back? We do really appreciate.

Thank you for your patience.
#16 (permalink)      7/16/2020 4:31:44 AM US Central   quote/reply + tips
OldOdin
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posted just now
by you
Annie, as you are aware, I placed a further order for eight items on Tuesday, May 19, 2020 which I received without problem on Friday, June 19, 2020. Thank You! Which leads me to believe the non arrival of the previous order is due to it being lost within, and not delayed by the Singapore Postal system. Should in the unlikely event of this item arriving, I will notify and repay you immediately, via PayPal upon receipt of your invoice,
As I have requested before, but apparently you still need further confirmation:

I request a full refund for the non arrival of Order to my PayPal account.
I will notify and repay you immediately, via PayPal upon receipt of your invoice, should I subsequently receive the item.

Thank You,
#17 (permalink)      7/16/2020 4:36:33 AM US Central   quote/reply + tips
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Anniepan
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Hello OldOdin,

Thank you for your confirmation.

We will refund the money for you within one hour, please kindly check the detail in ticket.

Have a nice day.
#18 (permalink)      7/16/2020 5:18:46 AM US Central   quote/reply + tips
OldOdin
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Thank You Annie, PayPal notification received :-)
Now that you "Fasttech" have regained my trust, I will be placing another order shortly.
Stay Safe.
#19 (permalink)      7/17/2020 2:26:15 PM US Central   quote/reply + tips
Axle01
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Hi anniepan i have been waiting days for my ticket to be responded to, as I'm awaiting refunds?
#20 (permalink)      7/17/2020 10:45:33 PM US Central   quote/reply + tips
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rico300zx
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I actually have faith in fasttech it always takes a long time to come and we all know it’s bad times for shipping right now, I wish they shipped like amazon though!
www.youtube.com/rico300zx (Hand Strength and Weight Lifting in case your interested)
#21 (permalink)      7/18/2020 12:56:57 AM US Central   quote/reply + tips
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Anniepan
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Axle01 wrote:

Hi anniepan i have been waiting days for my ticket to be responded to, as I'm awaiting refunds?




Hello Axle01,

We have answered your ticket and will refund the money for you as soon as possible. Thank you.