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#11 (permalink)      1/17/2021 6:45:55 PM US Central   quote/reply + tips
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vapeluvr
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Would have been interesting to see how this would have been handled had you paid with money instead of rebate points. No threat of chargeback or any other recourse with rebate points. That's why I refuse to pay with bought gift certs or Bitcoin.
Vaper buys pod system, asks for a 510 adapter. LOL for days
#12 (permalink)      1/18/2021 3:33:12 AM US Central   quote/reply + tips
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Anniepan
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Hello rosemm,

Our postal told us that the packages would ship out again after we confirmed with them. So they asked us to wait a few days more to see the update information. As we said before, if the package cannot be shipped out, we would like to refund. Thank you.
#13 (permalink)      1/18/2021 5:30:00 AM US Central   quote/reply + tips
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rosemm
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Refund? To do what with the refund? You will give another gc for another order that will never pass a security check.
#14 (permalink)      2/28/2021 11:44:24 PM US Central   quote/reply + tips
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Anniepan
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Hello rosemm,

We have refunded the money to your store credit. Please kindly do not choose regular airmail for your new order as the shipping is really horrible. Thank you.
#15 (permalink)      3/2/2021 3:52:01 AM US Central   quote/reply + tips
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rosemm
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Thx for the (2nd) refund. Regarding the shipping, regular airmail is the only shipping option to my country so i will send it to a friend to avoid similar issues.