If I had to guess the root problem, I would go with what the problem usually is, 99 out of 100 times. Money. Money, and greed to be specific. Shipping, can be ridiculously cheap. Provided you are willing to wait until the item can be crammed into a space that otherwise would be empty. By contrast, priority shipping items, in the most expedient method possible, is usually prohibitively expensive. This is pure conjecture on my part, but it seems a possibility, that a shipper, who entered into a contract with a company, to provide shipping of goods to their customers, would substantially benefit if they were able to ensure a percentage of the company's cargo, was not prioritized equally. They accept the full rate as specified in the contract, but deliver a degraded service. The next question is, why would a shipper not expect that the company that hired them, wouldn't switch to another company? Well, perhaps they share the profit. As long as the company is able to calm their customers, tell them to be patient, and keep the lid on things, all is well. And chances are, if the delay occurs only one out of ten times, the customer will not get too upset, and focus on their next nine orders.

Am I saying this is what is happening here? Of course not. I'd need specifics. And other data to compare it to. The fact that other companys in China that I deal with are not experiencing these issues, and manage to ship to my door in less time than Fasttech takes to answer a service ticket, might be nothing more than pure coincidence.

It's true that the fastest horse does not always win the race. It's also true though, that that's how the bets are placed.