Hi Annie, thank you and the CS team for sorting out the problems we faced

I have faith in FT to sort the shipping issue out,although that may not be apparent in my posts about it

I continue to be here because I value FT despite some of the misunderstandings that occur between us

no one is perfect as I've stated in another post and that does include me

I sincerly hope we can both have a better experience of any issues that may happen in future

I have learned from this and understand that FT has also learned about a grumpy Scottish man

with shipping issues ;-)

We will continue onward and both look forward to greater things in the future