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Packages stuck in Los Angeles?
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#61 (permalink)      5/27/2022 11:22:56 AM US Central   quote/reply + tips
aimfire72
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Same issue with another one of my orders, Order #D050991785
I'm tracking it using the China Post tracking number that was provided. The package is bouncing around all over the place in a way that doesn't make any sense. For example, Oakland, CA is 600km away from Los Angeles - it's impossible to travel from Oakland to Los Angeles in only 24 minutes. It appears that multiple packages are being shipped out using the same tracking number with different addresses... not sure if that is accidental or intentional.

2022-05-26 19:09 LOS ANGELES CA NETWORK DISTRIBUTION CENTER, 到达UNITED STATES LOS ANGELES CA NETWORK DISTRIBUTION CENTER LOS ANGELES CA NETWORK DISTRIBUTION CENTER

2022-05-26 18:45 OAKLAND CA DISTRIBUTION CENTER, 到达UNITED STATES OAKLAND CA DISTRIBUTION CENTER OAKLAND CA DISTRIBUTION CENTER

2022-05-26 07:26 LOS ANGELES CA NETWORK DISTRIBUTION CENTER, 到达UNITED STATES LOS ANGELES CA NETWORK DISTRIBUTION CENTER LOS ANGELES CA NETWORK DISTRIBUTION CENTER

2022-05-26 06:11 LOS ANGELES CA DISTRIBUTION CENTER, 离开UNITED STATES LOS ANGELES CA DISTRIBUTION CENTER LOS ANGELES CA DISTRIBUTION CENTER

2022-05-26 02:54 LOS ANGELES CA DISTRIBUTION CENTER, 到达UNITED STATES LOS ANGELES CA DISTRIBUTION CENTER LOS ANGELES CA DISTRIBUTION CENTER

2022-05-26 01:54 LOS ANGELES CA NETWORK DISTRIBUTION CENTER, 离开UNITED STATES LOS ANGELES CA NETWORK DISTRIBUTION CENTER LOS ANGELES CA NETWORK DISTRIBUTION CENTER

2022-05-25 23:32 LOS ANGELES CA NETWORK DISTRIBUTION CENTER, 到达UNITED STATES LOS ANGELES CA NETWORK DISTRIBUTION CENTER LOS ANGELES CA NETWORK DISTRIBUTION CENTER

2022-05-25 22:17 LOS ANGELES CA 90045, 到达UNITED STATES LOS ANGELES CA 90045 LOS ANGELES CA 90045

2022-05-23 19:00 Los Angeles USA, 离开UNITED STATES Los Angeles USA Los Angeles USA

2022-05-19 16:58 Los Angeles USA, 到达UNITED STATES Los Angeles USA Los Angeles USA

2022-05-18 22:32 Los Angeles USA, 到达UNITED STATES Los Angeles USA Los Angeles USA

2022-05-18 07:19 Los Angeles USA, flights have departed from their origin UNITED STATES Los Angeles USA

2022-05-16 15:43 HK international airport, arriving at China HK international airport HK international airport
2022-05-14 13:11 HK international airport, arriving at China HK international airport HK international airport
2022-05-11 23:05 Shenzhen Airport Station, Leaving China Shenzhen Airport Station Shenzhen Airport Station
2022-05-11 16:48 Dongguan City, mail leaving the commercial processing center
2022-05-11 16:31 Dongguan City, Arriving at 【Dongguan Express Processing Center】
2022-05-11 16:27 Dongguan City, Leave 【Dongguan International Business Department】,Next Stop【Guangzhou Commercial Center】
2022-05-11 16:20 In Dongguan City, mail arrives at the Commercial Processing Center
2022-05-11 16:03 Dongguan City, [Dongguan International Sales Department] has been received and sent, the pitcher: He Wu, Tel: 18825547899
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lydia wrote:

aimfire72, I am sorry to hear about the issue with your order. I checked that you also sent us an email about it. We will follow up on it and keep you updated in the email.

Please rest assured that if you can't receive the package finally, we will get it replaced or send you a refund according to our policies.

Thank you for sharing the information you got from the USPS. We will forward it to our shipping carriers and ask them to look into it.

#62 (permalink)      5/27/2022 3:49:12 PM US Central   quote/reply + tips
aimfire72
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UPDATE: Order #D051005421 finally arrived on May 27.
Tracking was incorrect, I did NOT receive it on May 25.

Issue resolved itself.


lydia wrote:

aimfire72, I am sorry to hear about the issue with your order. I checked that you also sent us an email about it. We will follow up on it and keep you updated in the email.

Please rest assured that if you can't receive the package finally, we will get it replaced or send you a refund according to our policies.

Thank you for sharing the information you got from the USPS. We will forward it to our shipping carriers and ask them to look into it.

#63 (permalink)      5/30/2022 12:28:04 AM US Central   quote/reply + tips
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Anniepan
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+1 details
Glad that your have received the package. Please don't hesitate to contact us if you have any questions.