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#1 (permalink)      11/13/2020 3:54:29 AM US Central   quote/reply + tips
  • JoinedOct 2013
  • Posts 662
  • Reviews 69
  • Kudos487
Order Number: E103099097
Order Placed: Friday, October 30, 2020
2020-11-03 20:25 Sender preparing item

This order has been getting "Prepared" for ten days now, whereas one of your competitors has the same items ready for dispatch on a 24 hour offer.

Where is my order ??
Insert smart and witty comment here.....
#2 (permalink)      11/15/2020 10:02:57 PM US Central   quote/reply + tips
  • JoinedNov 2016
  • Posts 11459
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  • Kudos5954
Hell blackhack,

The package is on the way to PostNL from Nov 3rd, we think it has arrived in there and is waiting for processing. The tracking information should be updated this week, would you mind to wait for a few days more? As recently the shipping speed is slower than before due to the packages backlog.
Thank you very much for your patience.

Edited on 11/15/2020 at 10:03 PM. Reason: