Can't use my gift certificate
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#1 (permalink)      11/26/2020 12:16:00 PM US Central   quote/reply + tips
rcoute
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Can't use my gift certificate
The gift certificate box does not work

I want to make a order

2PCS Authentic Vapesoon 510 Adapter for VOOPOO Drag S/Drag X FREE SHIPPING TO CANADA
VOOPOO Drag S/Drag X, 2Pcs
SKU 9731443: Ships in 5 business days ETA: 11/28/2020 (2 days)
$4.57
2-pack
1
$3.88
($0.69) off

Authentic Kylin Mini V2 RTA FREE SHIPPING TO CANADA
SS (Standard)
SKU 9730183: In stock $27.06
2
$46.00
($8.12) off

with the code BFCM15

Not able to use my Gift certificate

Please help me

thank you , I try again

Edited on 11/26/2020 at 12:19 PM. Reason:
#2 (permalink)      11/26/2020 1:44:00 PM US Central   quote/reply + tips
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ebrads
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Hi the code BFCM15 is not a Gift Certificate number, this is a discount code



when you go to pay it should say at the bottom "do you have a discount code"
put the code into this box and it should accept it
#3 (permalink)      11/26/2020 1:50:23 PM US Central   quote/reply + tips
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ebrads
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Just checked and its on the shopping cart summery page and under the total it says HAVE A COUPON CODE?

Just click on that and put the code into the box that appears and click apply and the discount should come off
#4 (permalink)      11/26/2020 1:56:32 PM US Central   quote/reply + tips
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ebrads
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My bad just looked at your original post and you have already applied the discount code, I thought you had maybe got the gift certificate and discount code boxes mixed up but just ignore my ramblings, had a glass of wine with my meal and shouldn't post without reading the original post properly :)
#5 (permalink)      11/26/2020 1:56:43 PM US Central   quote/reply + tips
rcoute
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Thank ebrads

Yes i use the coupon code to have the 15% off , but i want to paid with my gift certificate
i am not able todo so
#6 (permalink)      11/27/2020 1:17:55 AM US Central   quote/reply + tips
notbody
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Edited on 11/27/2020 at 1:22 AM. Reason:
#7 (permalink)      11/27/2020 1:41:05 AM US Central   quote/reply + tips
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analogueman
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Add @Anniepan to the thread title - she might be able to help with the issue.
It's twelve inches long, but don't use it as a rule...
#8 (permalink)      11/27/2020 3:37:58 AM US Central   quote/reply + tips
mariokart
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It's a bug. Just refresh the page and gift certificate selection appears.
#9 (permalink)      11/27/2020 3:53:56 AM US Central   quote/reply + tips
rcoute
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Its about 50 time that i refresh and it always bring me to the shipping page
go back to car refresh same thing shipping page
#10 (permalink)      11/27/2020 4:06:47 AM US Central   quote/reply + tips
rcoute
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@Anniepan
Can't use my gift certificate
The gift certificate box does not work

I want to make a order

2PCS Authentic Vapesoon 510 Adapter for VOOPOO Drag S/Drag X FREE SHIPPING TO CANADA
VOOPOO Drag S/Drag X, 2Pcs
SKU 9731443: Ships in 5 business days ETA: 11/28/2020 (2 days)
$4.57
2-pack
1
$3.88
($0.69) off

Authentic Kylin Mini V2 RTA FREE SHIPPING TO CANADA
SS (Standard)
SKU 9730183: In stock $27.06
2
$46.00
($8.12) off

with the code BFCM15

Not able to use my Gift certificate
Whith all the refresh i did

Please help me
before discount5 go off

thank you ,
#11 (permalink)      11/27/2020 4:28:51 AM US Central   quote/reply + tips
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Anniepan
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+1 details
Hello rcoute,

Sorry for the inconvenience caused.

The issue may because of these items cannot pay by Paypal but the checkout page isn't response correctly. Normally I will go back to shopping cart page then go to checkout again, the page will show correctly to pay by gift certificate.

I have created the order for you with these two items, and applied your gift certificate. Please kindly check the order detail and let me know which shipping method you need to choose, then I can release the order and process. Thank you.